2B Users
Facebook Messenger
Ai-driven Bot Controlled Ticket Queuing – Distributes Customer Queries Intelligently For Processing Like A Humanoid
The Quick-react Tool For Technology-driven Businesses.
React Swiftly
Respond at Lightning Speed to Customer Queries
One of the top features your relationship team will like about AI Octopus is the automated response system designed to replace human attendance. Our Artificial Intelligence response technology coupled with machine learning and algorithm matrices will read the customers mind with precision and react contextually giving best customer experiences.
Intelligent complaint tagging is a feature that your team will find indispensable for customer retention – intelligent tagging will automatically route complaints to the right person and department for taking action at high speed.You can add your own tagline too.
Fully Loaded CRM with Unbeatable Top Features Ever
AI Octopus is for professional-grade business managers who want every CRM feature packaged into a single robust dashboard.
Multi-Reach Capabilities
AI Octopus offers customers an all-round capability for keeping a close tab on most social media such as Whatsapp, Twitter, Facebook and more. Your need to run from app to app is fully eliminated.
Instant Prompt
Wherever your customers may be around the world, you will be notified instantly giving you valuable lead over your competitors.
Get StartedStrategize Social Media To Meet Challenges
Social media is where action is taking place and AI Octopus is the perfect tool that businesses across the world trust to keep in close touch with customers. Empowers to react swiftly as an arrow in guarding your reputation for building strong customer relationship cost effectively.
1.2B Users
206M Users
1B Users
197M Users
YouTube
774M Users
Explore AI Octopus and Discover
New Demography
AI Octopus was made to give businesses a tool that will take the hardest part out of retaining and capturing new customers. It is packed with so many practical features for innovating CRM initiatives in your organization. Your team and your customers will be delighted to do business with you through eternity.
Integrate Whatsapp
Extend your reach to extreme corners of the world and with automated messages, videos that are customized for specific demography.
Multi Social Media
Integrate with multiple social media simultaneously and broadcast for effective time management and higher resource utilization.
Bot Chat
Use artificial intelligence BOT for engaging customers and provide context relevant answers for better customer acceptance of your business.
Video Capabilities
Make complex things look simpler with videos that will capture your customers’ imagination and make them come for more and more.
Interact With Customers
Take your service offering to the next level with interactive offerings – describe product details, provide support 23/7, capture data, do analytics and more.
Customer Ticketing
Intelligently segregate customer queries and classify for responding – add tags and monitor how your team is responding to your CRM initiatives.
Record Responses
Set on or off recording for analytics – do diagnose and define best response scenarios so that your customers will keep coming back for your products and services.
Customized Dashboard
Change the look and feel of your dashboard that is optimized for your expectations – print reports and distribute information over your organization higher performance.
Generate Sales Leads
Bring down your lead generation costs by up to 50% or even more to optimal levels with our enquire capture techniques – get higher market share.
Reassign Customer Tickets
Automated customer ticketing is a feature that will let you transfer queries to multiple support agents for resolving customer queries without leaving them frustrated.
Attach Queries To Tickets
By attaching queries to customers’ tickets, your agents can deliver higher level services with optimum time management – this means faster services at lesser cost.
Prioritized Smart Tickets
Optimize your CRM handling system and create a hierarchy of how tickets are to be handled – choose between many levels – High level, Urgent Attention, Low Priority…etc.
Create Predefined Templates
Help your customer service agents to respond positively and precisely with templates that have created for monotonous replies – save time and increase productivity.
Broadcast
Want to reach out to all your customers in a single go -- do it in style with the broadcast feature and get instant responses -- Simply the best for reaching out worldwide.
Relevant Technologies
Making Technologies Work with Razor-sharp Precision
Ours is a top notch technology firm reputed for applying technologies into IT products and services that make a positive impact on customer experience. It is our avowed objective to see our customers succeed from a global perspective.
Expect us to upgrade key competencies regularly and empower our technology team to deliver world-class unbeatable products that make doing business simpler, easier and more profitable.
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Kick Start a New Chapter in Marketing with AI Octopus
It is never too early to give your customers a rich experience that will make them come for more. Email us for more details about managing customer related challenges with AI Octopus.
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Isoftcells
#7, 3rdfloor, 1st Main Rd, Stage2, domlur, Bengaluru, Pin: 560071, India.
(+91) 97519 92375 info@isoftcells.com
Almulla Media
#270, Shekha Complex, Al-blajet street Salmiya, Kuwait.
(+965) 9748 5758 (+965) 5545 4439 info@almulla-media.com